Global Leader of Cybersecurity Solutions and Services

solution service client

Say goodbye to surprise overages and hello to projects that finish on time and within budget. Your financial health is crucial, and we’re here to make sure it’s stronger than ever. If you have ever been frustrated by a software platform, felt stuck, or sat on hold waiting for support, we feel for you. Our solutions are designed to help your organization succeed in its mission. Our people are passionate, curious, and driven to assist you in achieving your data management, fundraising, and marketing goals. A fully scalable team of experts will be designed and deployed based on the requirements for your project & business.

Braver shall not be held responsible for interruptions in service due to patches released by software vendors. Braver and its agents will not use or disclose Client information, except as necessary to or consistent with providing the contracted services and will protect against unauthorized use. By taking time to get to know our Clients and our people, we are able to precisely match experts who not only meet the professional requirements of the role, but who also fit the Client company culture. Presenting him or her with a range of helpful suggestions will ensure that you drive the conversation on a positive note.

Client Solutions

Any third-party activity on The Client’s network or hardware, or the addition by a third party of additional hardware or software to The Client’s systems warrants that Braver be notified. Should 3rd Party Vendor Support Charges be required to resolve any issues, these will be passed on to the Client after first receiving the Client’s authorization to incur them. Client must appoint a single point of contact for all support requests made to Braver. The client will provide company with all administrative passwords that are required to perform support of the network. Alternatively, the client may not provide passwords but will be required to be available to enter passwords as needed to access the network and related components.

  • We carefully evaluate that the experts we identify are always the best people presented to our clients.
  • Originating in service culture, your devoted teams provide individualized support, implementing easy solutions to your complex problems.
  • By addressing these challenges head-on, you’re not just putting out fires; you’re future-proofing your operations.
  • From strategic consulting to leading-edge technologies, we enable experiences that transform organizations, disrupt industries, and shape a better society for all.
  • Braver does not accept liability beyond the remedies set forth herein, including any liability for services not being available for use or for lost or corrupted data or software, or the provision of services and support.

She can receive an SMS notification on her mobile when her order is ready. This experience has allowed us to deliver resources in a short time frame and add value to our partners through our customised resourcing models. Discover how FieldAware connects your entire field service operations and drives value to every part of your business.

Your One Stop for Trusted Business Solutions

Braver is not responsible for failure to render services due to circumstances beyond its control including, but not limited to, acts of God. You shall secure at Your own cost and expense Property Insurance for Your equipment that is part of the provisions of the service agreement. Patch definitions and antivirus definitions are distributed by their respective software vendors, and as such, Braver has no direct control over the effectiveness or lack thereof of the software being applied.

solution service client

Customers dislike having to repeatedly contact customer support for a single query, and have their issue getting transferred from one agent to another. A lot of businesses, particularly small businesses, can benefit from developing a personal present and prospective customers through social media channels. It gives customers the ability to instantly clarify their doubts and concerns regarding your products and services, making their purchase decisions easier and quicker. For small businesses with limited manpower, building an exhaustive knowledge and resource base including FAQs, user guides, video tutorials, etc. not only saves time but also money. Email is one of the easiest, low cost, and effective tools that brands can use for managing support queries. Queries received across other channels can further be routed back to your email to minimize confusion.

What is SAP Business One?

This service can be used as a transition from traditional insourcing/staff augmentation to a full FSP model as your business grows or the best of the two models of full-service outsourcing and FSP. Below you can find an overview of the models we offer to our clients to provide solutions to their needs. FieldAware is committed to extending the value provided to our customers through a structured and managed partner program. FieldAware’s partners help our customers make the most of their field service investment.

  • In today’s consumer climate, companies need to sell more than just products; they need to sell experiences.
  • Customers notice and appreciate it when you go out of your way to serve them.
  • With teams operating at maximum capacity you won’t have any flexibility should new business come in, or an existing customer needs more support.
  • Our group of companies – our family – provides merchant services, payroll processing, point of sale systems, computer networking – and so much more!
  • Learn more about conversational support and provide the full-service experience.

Read more about here.

What is client services vs customer service?

A customer is someone who buys products or services from a company, while a client refers to a certain type of customer who purchases professional services from a business. Generally speaking, customers buy products while clients buy advice and solutions.

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